How to Print and Activate Your Al Rajhi Bank ATM 💳 Card (Mada/Visa) — Full Step-by-Step Guide
This detailed guide explains, step-by-step, how to print your Al Rajhi Bank ATM (Mada/Visa) card from a self-service kiosk and how to activate and set the PIN. Follow each step carefully to complete your card printing without issues.
🔹 Step 1: Prepare Before Visiting
the Bank
Before
going to the bank, make sure you have the following:
- ✅ A valid Al Rajhi Bank account (already
opened). If not, open it first using the Al Rajhi Bank app or online
through mobile.
- ✅ A registered mobile number connected
with your bank account (you will receive OTP on this number).
- ✅ Your Iqama number (Saudi residence
ID).
- ✅ Your original Iqama or ID (sometimes
required for verification at the branch).
🔹 Step 2: Visit the Bank
Self-Service Machine
- Go to any Al Rajhi Bank
branch that has a Self-Service Machine (Card Printer).
- On the screen, tap the arrow
icon (→) to start.
- Select the language –
choose English for easy understanding.
- Tap the option “Print Al
Rajhi Mada Card” or “Print ATM/Visa Card”.
🔹 Step 3: Enter Your Account Details
- Enter your Iqama number
carefully on the screen.
- Tap Continue.
- You will receive a 4-digit
OTP on your registered mobile number.
- Enter the OTP correctly and tap Continue again.
🔹 Step 4: Select Name to Be
Printed on Card
- The screen will show options
for the name you want on the card.
- Select the desired name (it
can be your first name, full name, or as shown in the list).
- Tap Confirm once you are satisfied.
🔹 Step 5: Verify Fingerprint
- The machine will now ask for
your fingerprint verification.
- Clean your finger properly
before placing it on the fingerprint scanner.
- Press your finger firmly and steadily.
- Wipe your finger and try
again.
- Use another finger if
available.
- If it still fails, ask bank
staff for assistance.
🔹 Step 6: Wait for Card Printing
- After fingerprint
verification, the machine will start processing.
- A progress bar will appear
(from 0% to 100%).
- Be patient — do not touch
or cancel the process.
- Once it reaches 100%, the card will be printed from the machine.
🔹 Step 7: Confirm and Collect Your
ATM Card
- Wait until you see a green
checkmark (✔) on the screen.
- Do not remove the card
immediately
when it comes out.
- Hold the card gently
in the slot for a few seconds until the screen confirms success.
- If you remove it too early,
the card may not activate properly.
- Once you see the confirmation message, take your card safely.
🔹 Step 8:
After
printing your card, you need to create a 4-digit PIN to withdraw or
deposit money.
🏧 ATM Card PIN Activation Steps
- Insert your ATM card into the machine.
- Select your preferred language.
- Enter
any 4-digit PIN (temporary).
- Click on “Cash Withdrawal” or “Balance Inquiry.”
- You will receive a 4-digit OTP code on your registered mobile number.
- Enter the OTP code on the screen.
- Now, set your new 4-digit PIN.
- Re-enter the new PIN for confirmation.
- Now your Al Rajhi Bank ATM card is ready to use! You can withdraw, deposit, or make online payments easily.
🔹 Step 9: Test Your Card
- Try withdrawing a small
amount to ensure the card and PIN are working correctly.
- You can also check your balance
or mini statement using the new card.
🔹 Important Tips &
Troubleshooting
- ⚠️ No OTP received: Check mobile signal
or contact bank to confirm your registered number.
- ⚠️ Fingerprint issue: Clean hands and
sensor; retry slowly. If it keeps failing, visit branch helpdesk.
- ⚠️ Card not activating: Always wait for the green tick before removing the card.
🔹 Final Advice
- Always double-check all
entered information before confirming.
- Keep your OTP and PIN
private for your security.
- If you face any issue,
contact Al Rajhi Bank Customer Support (920003344).
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